FUNCTIONS

• Receive and process complaints that describe situations that may constitute workplace harassment, as well as the evidence supporting them.
• Confidentially examine specific or specific cases in which complaints or claims are filed, which could typify behaviors or circumstances of workplace harassment, within the public entity or private company.
• Hear the parties involved individually about the events that gave rise to the complaint.
• Hold meetings to create a space for dialogue between the parties involved, promoting mutual commitments to reach an effective resolution to disputes.
• Formulate an improvement plan agreed upon by the parties to build, renew, and promote workplace harmony, guaranteeing the principle of confidentiality in all cases.
• Follow up on the commitments made by the parties involved in the complaint, verifying their compliance in accordance with the agreement.
• In cases where an agreement is not reached between the parties, the recommendations made are not followed, or the conduct persists, the Workplace Harmony Committee must refer the complaint to the Attorney General's Office in the public sector. In the private sector, the Committee will inform the company's senior management, close the case, and the worker may file the complaint with the labor inspector or file a complaint with the competent judge.
• Present recommendations to the senior management of the public entity or private company for the effective implementation of preventive and corrective measures against workplace harassment, as well as the annual report on the results of the management of the Workplace Coexistence Committee and the reports required by regulatory bodies.
• • Monitor compliance with the recommendations made by the Workplace Coexistence Committee to the human resource management and occupational health departments of public and private companies and institutions.
• Prepare quarterly reports on the Committee's management, including complaint statistics, case follow-up, and recommendations, which will be presented to senior management of the public or private entity.